and program commitments to consumers as required by the Connecticut Department of Developmental Services, ASI and other state...
and adhere to all policies, procedures, and/or legal and program commitments to consumers as required by the Connecticut... Department of Developmental Services, ASI and other state agencies and federal agencies. To fulfill delegated responsibilities...
, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online... satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels...