readiness and performance. The role does not directly manage front-line agents;instead, it ensures the infrastructure, staffing..., controls, and day-to-day support. Own forecasting, capacity modeling, staffing plans, and scheduling strategies...
, regulatory compliance, and ongoing staff development. Monitor call center KPIs, including ASA, AHT, ABR, First Contact.... Partner with Finance and Operations to align staffing models with budgeted FTEs, productivity goals, and call volume...
, regulatory compliance, and ongoing staff development. Monitor call center KPIs, including ASA, AHT, ABR, First Contact.... Partner with Finance and Operations to align staffing models with budgeted FTEs, productivity goals, and call volume...
supported by the Shared Support model, to ensure staffing resources align with patient demand and service-level objectives... operations required. Experience in a healthcare or multi-site contact-center environment preferred. Proficiency in WFM software...
Healthcare family of staffing companies, which leads the locum tenens industry in size and quality. Since 1995, we’ve leveraged...Doctor of Medicine | Anesthesiology - General/Other Location: Potsdam, NY Employer: Weatherby Healthcare Pay...
Healthcare Weatherby Healthcare is part of the CHG Healthcare family of staffing companies, which leads the locum tenens...Doctor of Medicine | Pediatrics - General/Other Location: Tucson, AZ Employer: Weatherby Healthcare Pay: Competitive...
takes care of every detail About CompHealth CompHealth is one of the largest healthcarestaffing companies in the... recognized by various award programs, including Staffing Industry Analyst's "Best Staffing Firms to Work For", Modern Healthcare...
Weatherby Healthcare is part of the CHG Healthcare family of staffing companies, which leads the locum tenens industry in size...Doctor of Medicine | Anesthesiology - General/Other Location: New York Employer: Weatherby Healthcare Pay: Competitive...
member of NALTO About Weatherby Healthcare Weatherby Healthcare is part of the CHG Healthcare family of staffing...Doctor of Medicine | Anesthesiology - General/Other Location: Potsdam, NY Employer: Weatherby Healthcare Pay...
call volume and average speed of answer (ASA) in real time & adjusts schedules to ensure consistent service is maintained... are met. Updates schedules to ensure WFM system is able to provide statistical staffing requirements based upon current staffing...