first call resolution through problems solving and effective call handling Research systems to find missing information... appropriate systems Lead fact-finding discussions to determine the best options for the customer Utilize knowledge base...
problems solving and effective call handling Research systems to find missing information as applicable; coordinate... with other departments to resolve issues when needed Accurately document and process customer claims in appropriate systems Lead fact...
solving and effective call handling Research systems to find missing information as applicable; coordinate... with other departments to resolve issues when needed Accurately document and process customer claims in appropriate systems Lead fact...
first call resolution through problems solving and effective call handling Research systems to find missing information... appropriate systems Lead fact-finding discussions to determine the best options for the customer Utilize knowledge base...
solving and effective call handling Research systems to find missing information as applicable; coordinate... with other departments to resolve issues when needed Accurately document and process customer claims in appropriate systems Lead fact...
problems solving and effective call handling Research systems to find missing information as applicable; coordinate... with other departments to resolve issues when needed Accurately document and process customer claims in appropriate systems Lead fact...
, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate... and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer...
Research systems to find missing information as applicable; coordinate with other departments to resolve issues when... needed Accurately document and process customer claims in appropriate systems Lead fact-finding discussions to determine the...
manner Ensure first call resolution through problems solving and effective call handling Research systems to find missing... customer claims in appropriate systems Lead fact-finding discussions to determine the best options for the customer Utilize...
manner Ensure first call resolution through problems solving and effective call handling Research systems to find missing... customer claims in appropriate systems Lead fact-finding discussions to determine the best options for the customer Utilize...