Job Summary: As the Lead Business Operations Analyst you will support the daily operational health of the Fulfillment population by identifying areas for improvement and implementing solutions to enhance performance. This role serves as a...
Job Summary: Responsible for providing quality customer support for Clients and Taxpayers through phones, email, and correspondence, daily processing of payments, working delinquent accounts, and providing follow-up for Clients and Superv...
Job Summary: The Manager of Customer Support oversees the day-to-day operations of the customer support team, ensuring that service levels and customer satisfaction goals are met. You will manage and mentor a team of support associates an...
Job Summary: The Support Specialist will serve as the first point of contact for technical and customer service issues related to Neumo Cloud Records and Search products. This role focuses on providing support to citizens and businesses us...
Job Description: Own the finance partnership for the go-to-market organization — Sales and Marketing. You build the revenue and bookings forecast, drive commercial unit economics, and turn GTM spend into ROI-based decisions. This is a han...
Job Description: Own the finance partnership for the technology organization — Product, Engineering, Security, and IT. You partner directly with the CPO, CTO, and CISO to turn technology investment into disciplined, ROI-based decisions: b...
Job Summary: Responsible for management and coordination of daily activities of the Neumo Tax Administration Client Relations Department. Serves as a liaison with a company’s clients to develop relationships and ensure the client needs ar...
Job Summary: The Manager of Customer Support oversees the day-to-day operations of the customer support team, ensuring that service levels and customer satisfaction goals are met. You will manage and mentor a team of support associates an...
Job Summary: The Director of Database Administration the Database Administration team and holds ultimate accountability for the availability, performance, security, and disaster-recovery readiness of the organization's Microsoft SQL Serve...
Job Summary: The Application Delivery & QA Manager will coordinate releases and QA across the Tax & Licensing and Short-Term Rental platforms under one roof, build a repeatable release pipeline that works across multiple tech stacks (PHP/...