technical support for DoD classified and unclassified systems, leveraging BeyondTrust (or equivalent) remote support tools...
BeyondTrust for privileged secure remote access management Familiarity with other vendor tools such as Cisco (network security... architectures and controls using tools such as Claroty, Palo Alto, Cradlepoint, CrowdStrike, BeyondTrust PRA, and familiarity...
. Troubleshooting (both on site and remotely via BeyondTrust/email/phone/MS teams) basic hardware, software compatibility issues...
Microsoft Teams Microsoft Exchange / Outlook Microsoft Office Suite BeyondTrust Microsoft Intune Wi-Fi and basic networking...
support tools such as BeyondTrust, TeamViewer, and Remote Desktop Protocol (RDP) What You Can Expect at Bowhead A mission...
with at least 1 enterprise Privileged Access Management platform or secrets management platform, such as CyberArk, BeyondTrust...
, and ensure timely resolution of incidents and service requests. Provide remote support using BeyondTrust/Bomgar... using ServiceNow or similar ticketing systems. Experience with BeyondTrust/Bomgar for remote support. Familiarity...
following solutions;SailPoint, BeyondTrust, One Identity, CyberArk, Delinea, EntraID Knowledge of Certificate Lifecycle.... i.e. CISSP, GSEC, GIAC, CIAMP Vendor Certifications - Sailpoint, BeyondTrust, One Identity, CyberArk, Delinea, Entra ID...
, BeyondTrust, Delinea, or similar technologies Strong executive communication, negotiation, and stakeholder influence skills...
center (TalkDesk), MDM(OPIntel) for manufacturing devices, Docusign, and Privileged Access Management (PAM/BeyondTrust...