of software, helping to manage risk to the customer Provide WebSphere Application Server administration that includes server... of the software development life cycle (SDLC); and, Executing production changes for bank integrated and regulatory releases...
, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii... system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk...
, Monitoring, New Plugin, New Project Setup, Permission Issue, Plugin Issue, Server Issue, Software Upgrade, Training, WebHooks... with administration of various Tools like Bitbucket, Bamboo, Jira, Confluence ITSM tools - BMC Remedy Helix, Jira Good communication...
from an ongoing support standpoint Ensure middleware platforms are patched with the most current version of software, helping... level; Interfacing with internal customers and external vendors for consultation at various points of the software...
or government entity is preferable Strong experience working with Help Desk software, (e.g. ticketing systems, knowledge bases...) Ability to interface with all levels of the organization and understanding overall best practices Preferred experience with Remedy / BMC...
, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier... support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software...
socket concepts Experience with Open Source Baseboard Management Controller (BMC) Software Stack (OpenBMC) Programming... reference boards. Responsibilities include BMC firmware development in an OpenBMC environment, upstreaming work to the OpenBMC...
, and a commitment to delivering outstanding customer service. This role involves troubleshooting software and hardware issues...: Assist users with the installation, configuration, and usability of desktop computers, peripherals, and software. Provide...
with ServiceNow discovery, Tanium, Flexera, SCCM, BMC ADDM, AWS Config/Trail, google and Azure APIs. Deep understanding of CMDB... software development concepts, especially in a cloud platform. Experience implementing ServiceNow in complex network...
pipeline using Python/glue/Informatica. Some experience with scheduling jobs using tools like Control-M (BMC Software... from a variety of sources in order to troubleshoot issues and find solutions. Resolves standard software issues and bugs. Adapts...