, AZ, Charlotte, NC and Jersey City, NJ. This is a 12+ month contract position. Responsibilities: Create Service Architecture... Facilitate technical design discussions and sessions Vendor management Coach and leadership to product and service consultants...
and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service... quality, process improvement, business continuity, or communication Consult with senior management to define and manage...
client service point of contact for daily inquiries, ensuring timely responses by adhering to service levels for resolution... immediate support for response and resolution. Identify and escalate matters requiring immediate attention to the Senior Client...
of service management measures and KPIs Document improvement plans over the course of delivery Prepare briefing notes, reports..., program updates, and action plans for senior management Handle multiple projects simultaneously Requirements: Bachelor...
and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams... analysis and identification of preventative measures. Delivering high quality support and great service to our internal...
and help manage lifecycle events for bank loans under the guidance of senior team members. The role involves hands-on work... improvements, data quality checks, and simple automation (primarily in Excel and self-service tools). Support ad hoc requests...
and next steps Escalate project risks and issues to the Portfolio Delivery Manager and Service Delivery Manager Establish... and maintain relationships with technical partners Presentations to senior management/executives Manage project go-live events...
management, across multiple teams inside and outside of EET APS Notify, escalate and communicate to senior management the... and Problem Tickets Facilitate triage activities with multiple support teams across the company, including Senior Leadership...
process workers to senior leadership. Core Behavioral & Collaboration Strengths · Skilled at navigating complex, matrixed... a consultative, service-oriented mindset. · Provides constructive customer service tailored to each stakeholder's data literacy...
contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings... efficiencies Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response Building...