Documenting service events accurately in work orders and ticketing systems 3-5 years of experience providing software/hardware... support, server, cisco technology knowledge in a professional setting Proficiency with troubleshooting/supporting MS office...
to maintain clean, organized, and high-performing systems Identify, troubleshoot, and resolve complex, multi-domain failures... across fiber optic and twisted pair systems at scale, including loss of signal, low signal, and interface errors Diagnose physical...
systems and AWS Connect. This role is crucial for maintaining and enhancing our communication networks. Required Skills... & Qualifications Experience in Telephony Systems configuration, including Avaya Call Manager, System Manager, and Voicemail Systems...
to maintain clean, organized, and high-performing systems Identify, troubleshoot, and resolve complex, multi-domain failures... across fiber optic and twisted pair systems at scale, including loss of signal, low signal, and interface errors Diagnose physical...
Police Department and CJIS standards. Candidate must maintain eligibility for access to sensitive law enforcement systems.... MINIMUM REQUIREMENTS EDUCATION Requires a Bachelor's Degree in Computer Science, Management and Information Systems (MIS...
, and troubleshooting complex, large-scale communication environments. Experience with Cisco contact center technologies (UCCE) is preferred... / UCCE (Preferred) Support and integrate Cisco UCCE / Contact Center solutions Work with ICM, CVP, and CUCM environments...
systems and tools. Experience in remote maintenance and repair of CISCO network equipment. Experience with interacting..., and Abilities considered: Experience with Layer 1 Troubleshooting Experience with call center phone systems and working...
with DEC (Deal/Engagement Closure) and IA (Incentive Authorization) workflows within Cisco's partner framework. Prior... across partner segments. Establish and maintain governance policies and procedures in alignment with GPRS standards and Cisco...
trends to conceive, prototype and recommend technical approaches for IT systems and solutions that meet business needs Work... of experience with Hyper-V and VMWare virtualization technology 3+ years of experience working with Cisco UCS server platform Wide...
, GitHub, API's, NFV, Hypervisors, virtual switching Multi-vendor experience working with the following platforms: Cisco IOS... experience working with the following platforms: Cisco IOS, ASR 1k (IOS-XE), ASR NCS (IOS-XR), Nexus (NX-OS), Aruba wireless...