on managing IT and computer systems to resolve user issues within agreed service levels and IT assets management. The primary... responsibility is to manage information technology and computer systems and ensure that users' IT issues are resolved according...
, Splunk, Cisco Secure Access, ThousandEyes, DUO, Cloudflare Ticketing systems such as ServiceNow or Jira... and mitigating cybersecurity threats to ensure the confidentiality, integrity, and availability of critical IT systems and data...
infrastructure systems, ensuring stability, security, automation, and high availability across critical platforms... infrastructure environment using tools such as SolarWinds and Cisco technologies Design, install, configure and manage servers, VMs...
Strong knowledge of Cisco Voice Systems, including Incident Management process and TAC engagement Understanding of Cisco Telepresence... engineering support for Cisco and MS Teams Handle/manage all aspects of core voice services in conjunction with support Voice...
, e911, Contact Center, IVR, CTI, and VOIP technologies Strong knowledge of Cisco Voice Systems, including Incident... Day-to-Day Responsibilities Provide engineering support for Cisco and MS Teams voice operations Manage all aspects...
(Amazon Web Services - AWS, Microsoft Azure, and Google Cloud Platform - GCP, IBM Cloud), planning and upgrading the systems... on a regular basis, checking the health of all the systems, and making necessary changes as required. Analyzing issues reported...
Strong knowledge of Cisco Voice Systems, including Incident Management process and TAC engagement Understanding of Cisco Telepresence... support for Cisco and MS Teams Handle/manage all aspects of core voice services in conjunction with support Voice...
to learn new systems, tools, and approaches as you will be working with proprietary automation, configuration, and monitoring... used for automation (preferably Go/ Bash) Knowledge of data center fabric architecture and telemetry systems Experience...
(Cisco Security Engineer) Why is this position open: Engineer with experience using Cisco Secure Internet Gateway.../ Cisco Web Secure Access (Umbrella) to Cisco’s SSE suite. This person would be responsible for migration of existing Secure...
and modifying equipment as needed. Configure and deploying CISCO switches and access points appropriately and effectively... technology platforms and systems to ensure the users get the requirement functionality to perform their job. Support: · Respond...