Company Description Sopra Steria is a European leader in consulting, digital services, and software development.... Perform root cause analysis for critical issues and lead resolution efforts. Contribute during presales process and business...
of ideas and perspectives at AHEAD. The Client Assurance Resolution Leader is responsible for driving the end-to-end... management and resolution of critical client escalations while advancing quality, operational excellence, and continual...
, accurate knowledge articles are readily available to drive First Contact Resolution (FCR). Simultaneously, this role designs... are accurate, technically correct, and written in a clear, accessible format. Analyst Engagement: Drive analyst adoption...
solving by the CCR, by consulting with dealers and educating them about Manheim and ancillary partners. Part of this process... shall personally act as the single, point-of-contact for their issues from identification through resolution as often...
from initial detection through to resolution and comprehensive documentation, ensuring compliance with ITIL best practices. Major..., leading and chairing the Major Incident bridge/calls, and driving technical teams toward resolution. Identification...
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services... issues and assists in planning for resolution. Responsible for successful development sessions and design reviews in order...
-through. Assist members with benefit inquiries, enrollment questions, and issue resolution. Handle 100% inbound customer... to explain complex information in a clear and empathetic manner. Excellent communication, critical thinking, and problem-solving...
-through. Assist members with benefit inquiries, enrollment questions, and issue resolution. Handle 100% inbound customer... to explain complex information in a clear and empathetic manner. Excellent communication, critical thinking, and problem-solving...
-through. Assist members with benefit inquiries, enrollment questions, and issue resolution. Handle 100% inbound customer... to explain complex information in a clear and empathetic manner. Excellent communication, critical thinking, and problem-solving...
, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines technical, scientific..., clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite...