understanding of ServiceNow’s products/services. With a focus on Customer Retention & Resolution, you will play an escalation le.... Develop initiatives to foster customer loyalty. Establish clear and empathetic communication channels with customers, reps...
Company Description J.S. Held is a global consulting firm that combines technical, scientific, financial... to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis...
and translate those into a clear business value proposition Oversee the interviewing of hiring team encouraging the diversity...+ years of customer consulting leadership experience Experience hiring and developing engineering talent Experience ramping...
be a team player and an effective communicator The overall objective of this role is to capture clear requirements for metrics... leveraging databases like Oracle SQL Server Microsoft Access Excellent SQL Skills Experience with issue resolution...
consulting and leadership in identifying and implementing new uses of information technologies to assist business units... in meeting strategic objectives. Prepare thorough, clear technical and functional specifications and update systems...
to ensure effective resolution;and overseeing the identification, gathering and evaluation of data and key performance drivers... changes and transitions;providing leadership in a variety of dynamic situations requiring exceptional consulting, internal...
expertise to assist in resolution. Analysis and documentation of customer requirements to ensure such requirements are clearly.... Strong analysis skills, ideally demonstrating an analysis background with the ability to create clear, tangible requirements when...
account which is both beneficial to AIS’s customer and AIS’s corporate goals What You'll Be Doing Sets a clear vision... in all areas of IT consulting, including complex IT infrastructure deals, cloud transformation (preferably Azure), modern...
connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability... initiatives. Monitors the service request and problem resolution processes for adherence to national standards. Provides...
be a team player and an effective communicator The overall objective of this role is to capture clear requirements for metrics... leveraging databases like Oracle SQL Server Microsoft Access Excellent SQL Skills Experience with issue resolution...