– required Strong understanding of dealership KPIs, CSI, labor management, and warranty processes Proven leadership, communication, and problem... accountable service advisors, technicians, and support staff Drive CSI, retention, and first-visit resolution Manage workflow...
in the service drive Move the customers vehicle following the greeting process as outlined by management in a safe... vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index Readily assist fellow dealership personnel...
management team with strong lender relationships Long-term career stability with the Matt Bowers Auto Group Essential Duties... logs Communicate problem deals to management immediately Assist customers and demonstrate vehicles when...
accuracy;maintain CSI standards and follow dealership processes without exception Use dealership systems (DMS/dispatch..., and management to hit goals Preferred Background Prior service advisor/writer experience in a dealership or high-volume shop ASE...
pricing structure. Responsibilities also include working with the project management team in establishing a bidders list... and specifications for constructability and value engineering in all CSI (Construction Specification Institute) categories of work...
opportunities. Designs and develops process improvement solutions. Performs change management activities including developing.... Participates in internal networking and mentorship opportunities with business analytics and project management professionals...
informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance... to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique...
between advisors, technicians, and management Review repair orders for accuracy, completeness, and compliance Ensure repairs meet... of automotive repair and service operations Proven management or leadership experience in a service department Previous Service...
into a future management role. This position is ideal for a motivated, task-oriented professional who understands Honda service... Communicate effectively with technicians, parts, and management Ensure repair orders meet Honda and dealership standards Drive...
, and CSI. You'll recruit and develop a high-performance team, lock in disciplined CRM/process execution, and own the monthly... growing volume and gross while improving CSI. Expert desking, trade valuations, inventory planning, pricing strategy...