accuracy;maintain CSI standards and follow dealership processes without exception Use dealership systems (DMS/dispatch..., and management to hit goals Preferred Background Prior service advisor/writer experience in a dealership or high-volume shop ASE...
and repairs) that protect vehicles and boost CSI Handle cashiering and documentation correctly-every time What You Bring...? Apply today with your resume and availability. Interviews move fast. #MattBowersNissan #ServiceAdvisor #AutomotiveCareers ers, and management....
product knowledge and training resources Oversee customer satisfaction efforts and CSI improvements Increase new-car gross..., and promotions Attend management meetings and uphold professional standards Qualifications Proven track record as a New Car Sales...
management team with strong lender relationships Long-term career stability with the Matt Bowers Auto Group Essential Duties... logs Communicate problem deals to management immediately Assist customers and demonstrate vehicles when...
. Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately. * Oversee... for this position should have previous experience in service management, exceptional communication skills, strong leadership qualities...
of CSI survey questions and maintain strong communication to cultivate positive CSI results. Complete vehicle intake process... Management: Support the location manager in the routing of each repair including disbursement of all paperwork, scheduling...
lineup-and deliver consistent growth, elite CSI, and rock-solid process. We're looking for a hands-on closer with 3+ years.... CSI & delivery standards: Enforce elite delivery procedures, schedule the first service appointment at delivery, and drive...
with empathy and tact;escalate smartly while staying within policy and maintaining CSI excellence. Keep the lane tight: Maintain..., parts, and customers simultaneously. Team player who can communicate clearly with technicians, customers, and management...
production meeting with the Management Team, as required Participate in monthly Health & Safety and staff meeting... role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT) Make appraisal follow-up calls with un-landed estimates (Batting...
, data-driven decision-making, and cross-brand management. What You'll Do Oversee all used vehicle operations... management teams to drive accountability and results Collaborate with marketing and digital teams to optimize online presence...