to date knowledge of all products and warranty coverage Maintain the highest Customer Service Index (CSI) rating from customers... Management experience with union employees a plus Management experience at a high volume dealership...
to SLAs and maintaining high service quality. Leads incident, problem, and change management processes, coordinating... processes and frameworks (Incident, Problem, Change, Configuration, and Service Request Management). Experience with enterprise...
with empathy and tact;escalate smartly while staying within policy and maintaining CSI excellence. Keep the lane tight: Maintain..., parts, and customers simultaneously. Team player who can communicate clearly with technicians, customers, and management...
lineup-and deliver consistent growth, elite CSI, and rock-solid process. We're looking for a hands-on closer with 3+ years.... CSI & delivery standards: Enforce elite delivery procedures, schedule the first service appointment at delivery, and drive...
, collateral, and credit risk management activities pursuant to ordinary and emergency authorities. Federal Reserve policy..., U.S. Treasury auctions, foreign exchange trading, and U.S. dollar reserve management for international official-sector institutions...
regarding service status and updates Service Coordination Open and close repair orders in the dealership management system... services when appropriate Meet or exceed individual and department sales and CSI goals Educate customers on manufacturer...
projections and new strategies for enterprise risk management. Data Infrastructure Liaison: Act as a functional bridge... Type: Contract. Equipment: Supplier must provide computer equipment for the worker. Shift: Standard business hours;no CSI...
and understanding of the sales and finance department as well as have a track record of great CSI. Assumes responsibility.... Desired Attributes Used Vehicle Inventory Management Attention to detail Specific knowledge of vAuto or similar market...
place and environment for employees and customers Other duties to be determined by management Strong customer service... required Strong technical aptitude is required Proven track record to grow the fixed operation business through excellent CSI, advertising...
Incentive (CSI): Not Approved Requirements Conditions of employment You must be a U.S. Citizen... Management's website at . Education There is no educational substitution at this grade level. Additional information...