while maintaining organization in the service drive Move the customers vehicle following the greeting process as outlined by management... of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index Readily assist fellow...
, and finance management team to meet monthly new, used, and F&I objectives Assist with inventory management for both new and used... Must possess a strong track record of superior results in a high-volume dealership Excellent customer service (CSI) history...
Position Summary The Internet Director is responsible for leading all digital sales, internet lead management, and dealership... Responsibilities Lead & Sales Management Oversee all internet leads from OEM sites, dealership website, third-party vendors, chat...
maintenance services Utilize product and technical training as assigned by the manufacturer and management Participate... (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national...
experiences that drive repeat and referral business Exceed monthly and quarterly sales goals while maintaining high CSI scores... Collaborate with management to implement effective sales strategies Stay up to date on inventory, incentives, and competitive...
effective personnel management, knowledge of market potential, established performance standards and a keen awareness... with working knowledge of finance required. Minimum two years of sales management experience required. Proven track record...
all customer comments into Dealership Management System Schedule follow-up contact if no appointment is made in Dealership... Management System Confirm scheduled appointments with future customers. Post scheduled appointments on the appointment board...
The Customer Service Coordinator, or CSC, will support the shop management process through timely customer communications... and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management. In this role, you will acquire...
is always something new to learn and endless opportunities to innovate. Duties and responsibilities: Perform project management tasks... concrete and structural steel structures. Proficiency with the following, or similar, software: CSI Software Suite (SAP, CSI...
, professional advice on repairs and maintenance. Workflow Management: Oversee service orders and the flow of the Drive Lane.... CSI Performance: Maintain a Customer Success Index (CSI) score at or above company and manufacturer standards by providing...