ITSM Advisor (ServiceNow)
service improvement (CSI) initiatives. Ensure compliance with SLA, OLA, KPI, and regulatory requirements. ITIL Process...
service improvement (CSI) initiatives. Ensure compliance with SLA, OLA, KPI, and regulatory requirements. ITIL Process...
informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance...
, LARS, MDX, V-Bent, CSi Bridge, Leap Bridge, STAAD, AASHTOWARE, PennDOT Programs Proficiency in the use of OpenBridge...
and Excel. Must obtain CSI certification within one year of hire date. Must obtain BPAT Certification within two years of hire... Intermediate Advanced No experience 04 This position requires obtaining CSI certification within one year of hire...
Leadership Team. Store CSI performance review and follow up within 24 hours. Education and/or Experience Required Post...
in a team environment. Knowledge of project specifications & CSI division formatting. Knowledge of professional...
, customer satisfaction surveys, CSI, express service, express technician. Express service lane. *You are applying through Car...
Knowledge of automobiles Positive attitude High volume mentality CSI focused....
retention and CSI scores What We’re Looking For 2+ years of Service Advisor experience (automotive dealership experience...
for each CSI division. Establish scope sheets and review subcontractor quotes. Provide unit pricing for labor and materials...