Leadership Team. Store CSI performance review and follow up within 24 hours. Education and/or Experience Required Post...
Must possess a strong track record of superior results in a high volume dealership Excellent CSI history Must be willing...
for each CSI division. Establish scope sheets and review subcontractor quotes. Provide unit pricing for labor and materials...
CSI, service retention, and first-visit resolution Provide timely updates and set clear customer expectations Maintain...
accountable service advisors, technicians, and support staff Drive CSI, retention, and first-visit resolution Manage workflow... – required Strong understanding of dealership KPIs, CSI, labor management, and warranty processes Proven leadership, communication, and problem...
, parts, and management Manage workflow, follow-up, and repair status updates Drive CSI, service retention, and first...
of dealership KPIs, CSI, and warranty processes Ability to lead in a fast-paced, high-volume environment WHY SOUTHAVEN KIA...
and specifications for constructability and value engineering in all CSI (Construction Specification Institute) categories of work...
informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance...
and functional narratives in a way that ensures legibility to both the client and the CSI Engineering and Operations teams. Use...