, disclosures, privacy, fair dealing). Handle customer escalations professionally and fast—protect CSI without giving away the...
or escalations promptly and professionally Monitor CSI scores and online reviews;implement improvement plans when needed Team... Indicators (KPIs) Gross profit and net profitability Cycle time and repair efficiency Customer satisfaction (CSI...
Customer Satisfaction Index (CSI) scores in accordance with dealership standards Toyota experience preferred...
engineering in all CSI (Construction Specification Institute) categories of work. Some supervision of other estimators or intern...
customer concerns professionally and quickly;protect CSI while maintaining policy and compliance standards. Stay current...
&I Manager maintains a high manufacturer-required CSI by maintaining an outstanding customer service delivery level within strict...
engineering in all CSI (Construction Specification Institute) categories of work. Some supervision of other estimators or intern...
Leadership Team. Store CSI performance review and follow up within 24 hours. Education and/or Experience Required Post...
produced vs. hours available CSI and customer satisfaction scores Qualifications: Harley-Davidson technician experience...
of CSI survey questions and maintain strong communication to cultivate positive CSI results. Complete vehicle intake process...