of developing CSI Masterformat specifications, or Unified Facilities Guide Specifications using SpecsIntact Basic knowledge...
§ Communicate needs and roadblocks with management allowing them to have your back § Exceed Customer Satisfaction Index (CSI...
improvement (CPI) across the IT organization, Define and create reports on CSI, critical success factors (CSFs), key performance...
and active participation. Ensure high CSI scores & monitor these metrics for the purpose of making improvements...
CSI and customer satisfaction scores Recruit, coach, and develop sales staff Handle customer concerns and ensure timely...
for complex customer issues. Manage vendor partnerships and oversee CSI programs to ensure service excellence. Support...
CSI and productivity goals. What Success Looks Like (Performance Metrics) Maintain strong Customer Satisfaction Index... (CSI) scores. Achieve effective labor hours (ELH) and sales targets. Demonstrate consistent repair order accuracy...
All authorizations, warrantee and CSI cards are completely filled out as per CQS vehicle release package criteria Will utilize QA...
improvement (CPI) across the IT organization, Define and create reports on CSI, critical success factors (CSFs), key performance...
​ Qualifications Previous Automotive Sales Management experience a plus Must have a proven track record with an exceptional CSI...