Must possess a strong track record of superior results in a high volume dealership Excellent CSI history Must be willing...
documentation of project information. Perform quantity surveys for each CSI division. Establish scope sheets and review...
CSI, service retention, and first-visit resolution Provide timely updates and set clear customer expectations Maintain...
experience standards CSI performance, first-visit resolution, and service retention Daily workflow, appointment accuracy... Operators who understand KPIs, CSI, and advisor productivity Strong communicators respected by advisors, technicians...
of dealership KPIs, CSI, and warranty processes Ability to lead in a fast-paced, high-volume environment WHY SOUTHAVEN KIA...
informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance...
, customer satisfaction surveys, CSI, express service, express technician. Express service lane. *You are applying through Car...
, parts, and management Manage workflow, follow-up, and repair status updates Drive CSI, service retention, and first...
accountable service advisors, technicians, and support staff Drive CSI, retention, and first-visit resolution Manage workflow... – required Strong understanding of dealership KPIs, CSI, labor management, and warranty processes Proven leadership, communication, and problem...
and specifications for constructability and value engineering in all CSI (Construction Specification Institute) categories of work...