Automotive Mechanic - Technician
, customer satisfaction surveys, CSI, express service, express technician. Express service lane. *You are applying through Car...
, customer satisfaction surveys, CSI, express service, express technician. Express service lane. *You are applying through Car...
and lead conversion Maintain a strong focus on customer experience and CSI performance What You Need 5+ years...
, customer satisfaction surveys, CSI, express service, express technician. Express service lane. *You are applying through Car...
or potential problems. Maintain Customer Satisfaction Index (CSI) scores per dealership standards. Physical Requirements...
vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index Readily assist fellow dealership personnel...
Leadership Team. Store CSI performance review and follow up within 24 hours. Education and/or Experience Required Post...
Must possess a strong track record of superior results in a high volume dealership Excellent CSI history Must be willing...
and specifications for constructability and value engineering in all CSI (Construction Specification Institute) categories of work...
accountable service advisors, technicians, and support staff Drive CSI, retention, and first-visit resolution Manage workflow... – required Strong understanding of dealership KPIs, CSI, labor management, and warranty processes Proven leadership, communication, and problem...
, parts, and management Manage workflow, follow-up, and repair status updates Drive CSI, service retention, and first...