, and communications at various levels during services engagements from tactical to strategic. We are currently seeking a CSI Manager... â–ª Communicate the vision of continuous process improvement (CPI) across the IT organization, Define and create reports on CSI...
CSI and productivity goals. What Success Looks Like (Performance Metrics) Maintain strong Customer Satisfaction Index... (CSI) scores. Achieve effective labor hours (ELH) and sales targets. Demonstrate consistent repair order accuracy...
and active participation. Ensure high CSI scores & monitor these metrics for the purpose of making improvements...
, support and monitor the performance of department staff Maintain superior customer service (CSI) Assist in developing...
All authorizations, warrantee and CSI cards are completely filled out as per CQS vehicle release package criteria Will utilize QA...
for complex customer issues. Manage vendor partnerships and oversee CSI programs to ensure service excellence. Support...
CSI and customer satisfaction scores Recruit, coach, and develop sales staff Handle customer concerns and ensure timely...
improvements using CSI feedback and performance data. Maintain a clean, professional, and organized service reception...
, and communications at various levels during services engagements from tactical to strategic. We are currently seeking a CSI Manager... â–ª Communicate the vision of continuous process improvement (CPI) across the IT organization, Define and create reports on CSI...
improvement (CPI) across the IT organization, Define and create reports on CSI, critical success factors (CSFs), key performance...