an inviting atmosphere. Follows CSM and brand standards of quality to ensure guest satisfaction. Anticipates and responds... necessary. Understands and follows CSM guest service recovery program. Listens attentively, follows serving direction...
-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of quality... available resources and adheres to CSM training policies. Promotes collaboration and positive, professional work environment...
, and actively contributes to the efforts of other departments when necessary. Understands and follows CSM guest service recovery..., and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. CSM procedures when...
Community Manager with the overall operational and financial success of the residential property. Follows CSM high standards... property. Ensure a clean and safe work environment to maintain standards per CSM, local, state and federal regulations...
. Analyzes current training programs and adjusts as needed. Implements new CSM and brand training initiatives in a timely manner... for improvement determined by CSM’s annual Associate Opinion Survey and communicates results from the survey to the hotel staff...
Description : This internship will provide support to CSM’s Accounting team, with a focus on various Accounting...
Description : This internship will provide support to CSM’s Corporate Residential team, with a focus on learning...
that align with CSM standards and brand standards Support Guest Service Standards initiatives, participate in focus calls...
Description : This internship will provide support to CSM’s Human Resources team, with a focus on various HR...
Description : This internship will provide support to CSM’s Marketing team, focusing on supporting Lodging sales...