responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment... for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program...
responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment... for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program...
responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment... for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program...
responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment... for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program...
and monthly account audits and call scoring. Maintain accurate and current attendance. Document all interactions with agents... / Update coaching log. Conduct regular review of call center agents' performance and organize training sessions...
AND RESPONSIBILITIES Participates as a member of the patient care team by providing direct patient care under the supervision of the RN... any and all duties involving direct patient care as assigned by the RN within guidelines provided by the Maryland Nurse Practice Act...
responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment... for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program...
responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment... for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program...
and maintain global competitiveness. Provide direct management of the U.S. benefits and retirement operations and oversight of the... by any advertisement agents, recruitment agencies or staffing companies. Nouryon is an equal opportunity employer. All qualified...
responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment... for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program...