and implement scalable business practices, leveraging insights and analytics to optimize team performance and patient support... of internal and external stakeholders, including Sales, Marketing, Operations, Business Analytics & Insights, Legal, Compliance...
, resilient, and scalable conversational AI solutions Oversee the implementation of comprehensive IVR analytics to provide... ID Experience with voice biometrics and authentication technologies Experience with advanced analytics and A/B testing...
, resilient, and scalable conversational AI solutions Oversee the implementation of comprehensive IVR analytics to provide... ID Experience with voice biometrics and authentication technologies Experience with advanced analytics and A/B testing...
-functional teams, including engineering, data science, analytics, operations, and business leaders to deliver high-impact data.... 10+ years of experience in product management, with a track record of delivering successful data management or analytics...
OKR development and alignment at the product portfolio level Support standardization of data, value, and analytics... and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market...
their data needs and translate those needs into user stories for Data & Analytics, technical, and engineering teams. Help... roadmap, and achieve benefit, adoption, and financial results. Collaborate with Sr PMs, Analytics, Engineering, and Business...
product performance through comprehensive analytics, driving continuous improvement in key metrics including handle time...) Knowledge of contact center analytics and reporting tools Experience with A/B testing and optimization in contact center...
product performance through comprehensive analytics, driving continuous improvement in key metrics including handle time...) Knowledge of contact center analytics and reporting tools Experience with A/B testing and optimization in contact center...
as an analytics expert for your partners, using numbers to help them make better decisions. You will weave stories with meaningful... analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test...
-time monitoring, analytics, and insights into decision-making platforms. Familiarity with cloud platforms such as AWS..., and geographic location. Required Education: 4+ years of systems engineering and data modeling experience with a Bachelor...