help desk operations, timely issue resolution, and excellent customer experience for all system users. The individual..., support KPIs, incident response times, and user satisfaction metrics. Oversee help desk operations, ticketing systems...
director oversees the End User Services function-ensuring reliable desktop support, efficient help desk operations, timely..., and user satisfaction metrics. Oversee help desk operations, ticketing systems, desktop support, hardware/software...
documents and reports into the Epic EMR, OnBase Document Imaging/Records Management system and performing scanning functions... on the nursing units. 6. Utilizes departmental systems, including META-chart tracking, Eagle Information System, EPIC EMR...
as needed. Qualifications: Experience - 6 months experience in a customer service/front desk role or a graduate of a front office/medical... computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period....
with dignity and compassion. The Patient Service Associate is responsible for all front desk operations under the direction of the... Point, Excel Microsoft Outlook Meditech (if applicable to position) Epic (if applicable to position...
and ensures clinic practice is in compliance with regulations. Responsible for epic in-basket messages (clinical support pool...) and patient questions Provide support to front desk staff by assisting in triage scheduled appointments, respond to patients...
, and monitoring spreadsheets for billing compliance needs. Front desk reception, scheduling, and patient registration processes. Over... to work. Qualifications Include: High School Diploma or equivalent Epic Cadence scheduling One or more years...
PM Requirements: Front desk/telephone receptionist needed for Wellesley, MA. Front desk experience... is preferred. EPIC experience required. Candidates must live within 30 mins from the location...
documentation in EPIC. Coordinate insurance processes: Verify benefits, handle medical necessity letters, and communicate out... support: Order office supplies, answer incoming calls, and assist front desk with urgent tasks as needed. Why Mercy...
for any new requirements for your position, including experience, education, licensure, certification, etc. If EPIC training... is required for your role and you have not completed the required module for your position, please complete an EPIC Fast Track Attestation...