Customer Technical Specialist
and Attendance System (eTAS) clocks Troubleshoot and resolve hardware, software, and network issues both remotely and in-person...
and Attendance System (eTAS) clocks Troubleshoot and resolve hardware, software, and network issues both remotely and in-person...
process warranty claims Track backorders and ETAs Support inventory counts and truck stock consistency (Primary...
: confirming ETAs on part requests, flagging supply issues before they impact production, completing shift handoffs, and proposing...
, Cummins Calterm/ETAS INCA & Vector CANalyzer) and engine control systems Must be self-directed;possess excellent analysis...
problem. Handle delivery-related customer calls, including ETAs, access problems, missed deliveries and special instructions...
Responsibilities CUSTOMER FACING Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing...
status and ETAs Inspect vehicle before and after shifts and report any maintenance needs Ensure all items are handled...
with management and office personnel relative to vessel performance, locations, ETAs, weather conditions, and other information...
and schedule technicians across multiple service calls Communicate with customers — updates, ETAs, and problem-solving Prioritize...
, Cummins Calterm/ETAS INCA & Vector CANalyzer) and engine control systems Must be self-directed;possess excellent analysis...