Responsibilities CUSTOMER FACING Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing...
Responsibilities CUSTOMER FACING Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing...
and conduct outbound calls (Missed ETAs, Follow up requests, Back-order substitutions) Prioritize and problem solve complex...
the delivery and receipt of customer-supplied materials, including tracking ETAs and packing slips. Create internal...
shipments, and provide accurate product ETAs while ensuring top-tier customer service. You’ll work closely with internal teams...
as to promote safe patient care missions. Notifies receiving hospital and ground transport of ETAs. Skilled in the current...
to customer questions/ concerns, handle technical questions/ concerns and conduct outbound calls (missed ETAs, follow-up requests...
, vendor ETAs, and RTAT deadlines. Escalate repair orders that exceed Day-20 RTAT thresholds. Coordinate repair status...
to customer questions/ concerns, handle technical questions/ concerns and conduct outbound calls (missed ETAs, follow-up requests...
Send and manage ETAs, confirmations, and updates via text and phone Handle emergency and same-day requests with urgency... & Accountability Confirm technician availability daily and manage call-outs Maintain consistent communication with techs for: ETAs...