Customer Technical Specialist
Time and Attendance System (eTAS) clocks Troubleshoot and resolve hardware, software, and network issues both remotely...
Time and Attendance System (eTAS) clocks Troubleshoot and resolve hardware, software, and network issues both remotely...
, with experience in Vector/ETAS/AUTOSAR Application Software configuration is a plus. Experience in Matlab/Simulink, dSpace SystemDesk... to a changing environment with minimal effect on productivity Experience using data acquisition tools like ETAS, INCA, CANoe...
board throughout the day to maximize productivity and revenue Communicate clearly with customers regarding ETAs and changes...
of the call in a timely manner. Informs customers of ETAs and notifies them of any delays as they occur. Manages work order...
jobs, assign/adjust calls as work completes, and keep ETAs accurate. Return Trips: Coordinate follow-ups the moment parts...
, and integration of xIL toolchains, including: dSPACE, Vector VT Systems, NI, ETAS MATLAB/Simulink, Modelica-based tools CI/CD... Strong experience with: dSPACE, Vector, NI, ETAS MATLAB/Simulink and model-based workflows CI/CD tools (e.g., TeamCity) and Git...
of the call in a timely manner. Informs customers of ETAs and notifies them of any delays as they occur. Manages work order...
point of contact for all inbound calls, texts, and web inquiries. Confirm appointments, communicate technician ETAs...
Responsibilities CUSTOMER FACING Manage large number of incoming calls and respond to all customer inquiries such as ETAs, pricing...
with Strategic Initiatives Team on ETAs for Open FD POs. · Correspond with other departments and vendor partners...