Customer Technical Specialist
and Attendance System (eTAS) clocks * Troubleshoot and resolve hardware, software, and network issues both remotely and in-person...
and Attendance System (eTAS) clocks * Troubleshoot and resolve hardware, software, and network issues both remotely and in-person...
Time and Attendance System (eTAS) clocks Troubleshoot and resolve hardware, software, and network issues both remotely...
of the call in a timely manner. Informs customers of ETAs and notifies them of any delays as they occur. Manages work order...
. Experience with ETAS equipment and software, including MDA and INCA. Ability to use controller diagnostic software to identify...
;a flatbed is delayed by a breakdown. You reroute, adjust ETAs, and keep everyone informed—in English and Spanish—so drivers stay...
correctly is also important. You will interact with Shift Supervisor in scheduling PMs, delivering ETAs for tool recovery...
. Experience with ETAS equipment and software, including MDA and INCA. Ability to use controller diagnostic software to identify...
, and other execution requirements Maintain proactive customer communication regarding ETAs, job status, schedule changes, delays...
-In-Advance (CIA) customers. Review daily backorder reports and coordinate with the plant to determine ETAs;communicate...
and email. Provides real-time updates to customers on expected service dates, ETAs on returns, etc. Provides updates to customers when...