The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the... is focused on providing best in class customer service, achieving high levels of firstcall resolution, and identifying...
first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service... best in class customer service, achieving high levels of firstcall resolution, and identifying opportunities to streamline/automate...
first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service... best in class customer service, achieving high levels of firstcall resolution, and identifying opportunities to streamline/automate...
seamless day-to-day operations as the first line of contact with the client's visitors Answer incoming telephone calls... and direct call traffic to the proper person Take accurate and complete messages for those employees who may be unavailable...
) Bachelor's or master's degree in computer science or relevant subject Team Overview You will be a part of the Technical... Solutions Services team. The role of a Senior Storage & Backup Engineer is to design, implement, manage and maintain storage...
. While forklift certification is a plus, it is not required. Candidates should possess basic computer skills to navigate electronic... Supervisor to ensure quality standards and safety. Ensuring quality & compliance through a Right First-Time mentality...
all regulatory key performance indicators, firstcall resolution requirements and business objectives. 5% - Completes other projects...% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case...
to come on site for the 3 days of the first training week training. Purpose: Addresses and responds to all product inquiries... topics and prepare reports as requested by the Manager. Participate in call analysis and report trends or issues involving...
in Information Security, Computer Science, or a related field. 10+ years of hands-on experience with CyberArk PAM solutions...'s most influential and successful companies in the field of software development, computer hardware, and related services. The Client...
in our human resources. Our mission is to provide first level Contact Center services by complying with the highest international... quality standards and providing customized and flexible solutions according to the needs and objectives of each company...