in collaboration with engineering management Maintain and improve runbooks, on-call documentation, and incident workflows Act... critical-path features and guide others in delivering scalable, maintainable solutions Mentor engineers through pairing, code...
lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees... customers and acts quickly for resolution. . Demonstrates knowledge of appointment book/scheduling procedures and computer...
Who We Are Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions... Necessities Ability to travel extensively Valid CPR/First Aid card Valid electrician certificate or trainee card High school...
. Our mission is to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical... and some weekends, as needed. Must be able to work overtime, weekend shifts, and on-call shifts (including nights and weekends...
. ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning... aids, PowerPoint presentations, computer hardware, computer software and a clean and welcoming classroom atmosphere...
is 100% of your contribution up to 10% of your gross income. Up to 24 days off during your first year with annual increase... through completion. Computer and typing skills. Must have valid in-state Driver’s License and reliable transportation...
. Our mission is to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical... and some weekends, as needed. Must be able to work overtime, weekend shifts, and on-call shifts (including nights and weekends...
as comply with HIPAA and department procedures for call handling and documentation. Recruit and onboard new employees including... Monitor calls and documentation to ensure adherence to performance and compliance standards Analyze call data to identify...
, and analyses key performance indicators/metrics such as firstcall resolution rate, aging, MTTR, SLA adherence, ticket volume... in each respective area. Primary Responsibilities: Directs and supervises the work of Computer Operator Mainframe Support, Service...
Who We Are Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions... Necessities Ability to travel extensively Valid CPR/First Aid card Valid electrician certificate or trainee card High school...