segments in order to restore customer loads. Isolate defective equipment to facilitate repairs and directs the restoration... North American Electric Reliability Council (NERC) certification within the first year. Working Conditions...
of direct reports and managed service providers through coaching and performance management. Customer‑first mindset..., or utility operations systems strongly preferred. Working Conditions Must be available for emergency restoration assignments...
plant shutdowns. On Call Responsibilities Incident Response & Monitoring Serve as first point of contact (POC... of R1 and Priority Service Restoration Bridges and assist with countermeasure implementation. Provide support for 4i...
are conducted and in place. Ensuring that sufficient armed responders are designated and available for immediate response... Qualification. Must obtain an acceptable score on the First Line Supervisor's Test (FLST) unless presently and directly supervising...
plant shutdowns. Incident Response & Monitoring: Serve as first point of contact (POC) for production and L2 escalations... of R1 and Priority Service Restoration Bridges and assist with countermeasure implementation. Provide support for 4i...
is responsible for leading the response to high-severity, customer-impacting incidents across InterSystems' managed services... platforms. Acting as the Incident Commander, the role ensures rapid service restoration, clear and confident stakeholder...
A Day in the Life of a Technician At First Onsite, no two days look the same. One day, you could be helping... hands-on experience using a variety of tools and equipment while learning the ins and outs of emergency restoration...
deliver a positive, professional experience during critical restoration projects. At First Onsite, you'll take pride... adjustments Perform additional tasks as needed, including physical labor Maintain vehicles and equipment ready for response...
first class customer service by demonstrating equal and fair treatment of personnel. Create documentation of knowledge... management, quality assurance, and technical support. Provide incident response to small-large-scale issues by providing...
transformers with assistance of other qualified employee(s);6. Replace damaged or faulty equipment during the initial response... the status of outages to the SOC – on-site, restoration projections, ETRs, etc.;15. Investigate customer concerns...