in a 24/7/365 mission-critical service environment Comfortable with remote “lights-out†and out-of-band access to data center... (and other IT) infrastructure and DCIM tools. Experience running and improving operational processes in a rapidly changing...
. Provide mentoring and training to 24/7/365 IT Operations Center (ITOC) personnel. Develop and update Standard Operating... workstations and troubleshoot local Distribution Point access. Support customer requirements in a 24/7/365 mission environment...
and infrastructure in a 24/7 environment. Focuses on event management, application / platform support, product improvement... and network services as well as associated infrastructure in a 24/7 environment. Examples of infrastructure include...
and infrastructure of the USCIS Enterprise Automation & Unified Task Orchestration (eAUTO) contract—delivering 24×7IT services... resources. Review/approve CRs in ServiceNow/ServiceHUB within 1–7-day SLA. Support break-fix/emergency changes. Basic...
configuration and infrastructure of the USCIS Enterprise Automation & Unified Task Orchestration (eAUTO) contract—delivering 24×7IT... in ServiceNow/ServiceHUB within 1–7-day SLA. Support break-fix/emergency changes. Basic qualifications Bachelors degree and 5...
weekends per month, limited on-call responsibility, and 24/7 team support. Grind when you need to, take time off when it... to $10,000! Schedule: Monday - Thursday and Tuesday - Friday shifts available This isn't just a job. It's a career for those who have the...
Systems Engineering AOG/24/7 technical support team. Provide budgetary data on projects and issues as directed. Responsible... following ATA chapter subjects: 21, 24, 25, 27, 28, 29, 30, 32, 33, 35, 36, 38, 51, 52, 53, 54, 55, 56, and 57. In addition...
health (mainly Grafana & Splunk dashboards & alerts) Participate in 24/7 on-call guard duties on rotation basis Help... Troubleshoot application issues so that other teams can fix or work around them – implement restoration procedures...
, security, and networking needs. Collaborate with IT security to secure company data in the cloud and fix any possible issues...Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24...
Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24... hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies...