Technical Support Specialist
problems, escalating when necessary Troubleshoot software and network issues using tools like Splunk, FullStory, Chrome...
problems, escalating when necessary Troubleshoot software and network issues using tools like Splunk, FullStory, Chrome...
with web analytics and survey tools, such as Qualtrics, Adobe Analytics or Fullstory Demonstrated experience with data...
incorporate agent feedback (from sales, help desk, FullStory) into platform enhancements Partner with other sub-domains...
management system experience Strong experience with FullStory or similar behavioral analytics tool Experience in a B2C, Omni...