professional and managed services, this remote role drives growth across our expanding portfolio of CX transformation, CCaaS... growth across TTEC Digital's partner ecosystem which includes Microsoft, AWS, Google, Cisco/Webex, Genesys, NICE, Talkdesk...
, leveraging Dynamics 365 Contact Center, Omnichannel, Azure Communication Services (ACS), and Copilot, within the Microsoft... across Dynamics 365 Contact Center, Omnichannel, Microsoft Teams telephony, Power Platform, Azure Communication Services, and Copilot...
resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting... (Collab, Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services...
resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting... (Collab, Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services...
resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting..., Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services...
Services Cloud Focus areas include: Salesforce Sales Cloud, Service Cloud, and Financial Services Cloud architecture... Integrations between Salesforce and Guidewire Genesys contact center integrations supporting omnichannel customer engagement...
solutions utilizing embedded and third-party AI/ML services for conversational AI, real-time agent assist, sentiment analysis...: Maintain expert-level knowledge of the CCaaS competitive landscape (e.g., Genesys, NICE CXone, Amazon Connect) and effectively...
and technical leader for a portfolio of clients within TTEC Digital's Managed Services practice. You will drive service delivery... services hours and OM utilization data to Commercial Admin for monthly billing packs. Contract Scope Alignment: Validate...
services technology / consumer banking testing experience Experience with Genesys IVR and Salesforce is a plus Extensive... in Python Experience writing end to end test scripts utilizing multiple services and reporting results Experience using SQL...
, including superior verbal and written communication skills. Excellent accuracy and attention to detail. GENESYSConsulting...Required Qualifications: Bachelor’s degree in public health, healthcare management, psychology, human services...