within a BPO, BPM, IT services, or management consulting environment preferred. Bachelor's degree required;MBA or equivalent... Experience (CX) Transformation for our Banking & Financial Services (BFS) group, spanning Retail Banking, Cards & Payments...
-level client stakeholders. Experience operating within a BPO, BPM, IT services, or management consulting environment... across the CX/contact center technology stack - CCaaS platforms (NICE, Genesys, Five9, Amazon Connect), CRM (Salesforce Service...
, access-center operations, patient experience, and related front-end revenue-cycle services. Client Discovery and Executive... of managed-services economics, pricing inputs, transition assumptions, service levels, dependencies, and risks. Technology...
resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting..., Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services...
candidate has a proven track record selling complex technology and services solutions, generating pipeline independently... building, and the ability to position both technology and professional services solutions that help organizations transform...
-on expertise in at least one of Genesys or Cisco, with strong working knowledge of the other. Strong foundation in contact...-level presentation skills. Genesys technical depth Genesys Cloud CX — administration, Architect flow design, queues...
center platforms Cisco Contact Center Enterprise Genesys Pure Engage, PureCloud or Pure Connect Avaya Aura NICE InContact...% of the time Want to learn more about Solutions Consulting & Engineering? Check us out on our platform: Certain states...
programs such as Genesys, MRC, WebDH and Impact in the selection of equipment and systems. Optimize equipment value... and related customer documents;consulting with engineers, architects, and other professional and technical personnel. Develop...
Amazon Connect Engineer (Contract) 5K C&T Services is hiring an experienced Amazon Connect Engineer to support... (U.S. Preferred) Company: 5K C&T Services, (Hiring on behalf of our client) About the Opportunity 5K C&T Services is seeking...
application designs, enhancement roadmaps, technical debt, or system functionality. GENESYSConsultingServices, Inc. is proud...This is a 30 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility...