Contact Center Architect Gro HR is excited to help a partner in the search for a Contact Center Architect! Position Overview: As a Contact Center Principal / Senior Principal Architect, you will be responsible for designing, building,...
Key Responsibilities: Incident Management Uses common terminology and standards for incident classification and priority levels across customers. When incidents are required to be transferred between resolution teams (internal/external)...
Consultant - Contact Center Salary: $65,000 – $90,000 per year Gro HR is partnering with a client to hire a Contact Center Consultant to support and improve enterprise contact center solutions used by both corporate and government organ...
. Exemplify the GroHR Core Values daily in everything that you do. Ensure compliance with labor regulations. Attend client calls...