Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele;Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered;Manage and r...
Performance and Talent Management Ensure a consistent and branded onboarding experience for all new hires;Manage the allocation of staff resources and scheduling to effectively drive sales and ensure an elevated level of customer service;...
Bachelor's degree in Business, Marketing, Retail, Hospitality;8-10 years of experience in Marketing, Retail, Special Events, Public Relations, Hospitality or Consulting;Experience leading elite teams in events and client experiences;Prov...
Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. Guide and inspire the client to make the best possible decision to buy the right product. Ensure to b...
Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele;Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered;Manage and r...
Provide prompt resolutions for any store inquiries;Ensure compliance to all operational processes are maintained;Coordinate activities to operationally prepare for store openings/renovations/relocation activities within the respective mar...
Lead the team in executing superior client-centric service and after-sales experience to achieve consistent and high client satisfaction. Promote brand awareness, establish market/store presence, and capture competitive market share through...
Analyze key performance indicators (KPIs) to identify actionable insights and opportunities for improvement;Apply critical thinking and digital best practices to balance performance goals with brand integrity;Collaborate with the ecommerc...
Drive, direct, and develop operational excellence across all aspects of the store;Assess and evaluate operations with a commercial mindset and propose strategic improvements;Training new hires and existing staff on all operating policies ...
Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele;Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered;Manage and r...