all guests utilizing the 10/5 rule and using the guest name whenever possible Works with existing Hard Rock standards... assurance program and helps Guest Services achieve a top-tier customer ratings Works with existing Hard Rock standards...
of professionalism towards all customers, ensuring they will return to Hard Rock Nightclub Venues. Communicates with management, hosts...
excellent service Hard Rock style! You are critical part of the team that takes care of our guests. You work in tandem with the... and pouring well-balanced cocktails and shots according to the Hard Rock Mixology program Complies with all state and federal...
Maintains current knowledge of rules, regulations, policies, and procedures-including precheck and cashiering procedures Ensures Guest satisfaction with effective communication, customer assistance, direction, and information provided with...
Under the direction of Manager and Facilities Director responds to all General Maintenance service calls. Responsibilities Responds to maintenance service calls in a timely manner. Fills out maintenance request forms when task is comp...
Under the direction of the Sous Chef, the incumbent maintains standards established in the preparation and presentation of food including tasting, presentation, and sanitation. Responsibilities Assists the Sous Chef and Cook in quality...
Under the direction of Security Department supervisors and managers, incumbent provides basic security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organizat...
The Food and Beverage Cashier/KIOSK is responsible for the accurate handling of restaurant financial transactions, assisting guests with transactions at the kiosk machines and answering any questions. Responsibilities Process transacti...
Servers ensure that guest have an enjoyable dining experience by providing quality customer service. Responsibilities Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name ...
This position is responsible for ensuring quality and service in The Room Service Department. Responsibilities Promote a positive working environment and lead by example Ensure quality of hospitality, service, and product Responsible...