company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its...
company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its...
management system such as Helix (formerly BMC Remedy), ServiceNow, Zendesk, or similar platforms. Demonstrated experience...
required. PREFERRED QUALIFICATIONS Experience working on IT service desk or ITSM implementations (e.g., ServiceNow, BMC Remedy/Helix...
company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its...
. Ticket Management: Log, track, monitor, and close IT service requests using BMC Remedy or BMC Helix ITSM.Tech Refreshes...
Helix ITSM, or ServiceNow. Information Assurance Technical (IAT) Level II, with a Teir 3 (T3) investigation. PREFERRED...
, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser...
in Industry, Federal or DoD Help Desk Support Experience using help desk tools such as BMC’s Remedy, BMC Helix ITSM...
, and process improvement activities across AFNCR ITS supported organizations. Utilize BMC Helix, Remedy, or ServiceNow ticketing... utilizing BMC Helix, Remedy, or ServiceNow ticketing systems in an operational support environment. Experience managing...