The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, ...
Position: Housekeeping Supervisor Reports To: Position Summary: The Housekeeping Supervisor is responsible for ensuring the cleanliness and maintenance of guest rooms, as well as public areas, through effective supervision and coordinat...
Position: Houseperson Reports To: Executive Housekeeper / General Manager Position Summary: The Housekeeping Houseman is a vital member of the housekeeping team, ensuring a clean, organized, and welcoming environment for guests and asso...
Position: Night Auditor Reports To: Front Office Leadership Team / Assistant General Manager / General Manager Position Summary: The Night Auditor is responsible for overseeing the nightly operations of the front desk, ensuring that all...