Position: Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primar...
Position: Laundry Attendant Reports To: Executive Housekeeper, Assistant Manager, General Manager Position Summary: The Laundry Attendant is responsible for ensuring the cleanliness and organization of all hotel linens and guest items, ...
Position: Night Auditor Reports To: Front Office Leadership Team / Assistant General Manager / General Manager Position Summary: The Night Auditor is responsible for overseeing the nightly operations of the front desk, ensuring that all...
Position: Housekeeper Reports To: Housekeeping Leadership Team / Assistant General / Manager and General Manager Position Summary: The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public a...
Position: Assistant General Mangager Reports To: The Assistant General Manager (AGM) is responsible for maximizing hotel operations, including guest and employee satisfaction, financial performance, sales and revenue generation, and del...
Position: Maintenance Technician Reports To: Chief Engineer, Assistant General Manager, General Manager Position Summary: The Maintenance Technician ensures the hotel operates efficiently by maintaining its physical appearance, functi...