What does a day in the life of an Executive Housekeeper look like? No two days are exactly the same, and that’s part of what makes hospitality exciting! Your day may start by reviewing arrivals, departures, VIPs, staffing, and the prior...
The Laundry Attendant is responsible for providing a constant supply of clean linens for the entire hotel. This role requires attention to detail and the ability to work efficiently in a fast-paced environment. This role involves inspecting...
The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative pla...
The Maintenance Manager assists in maintaining the hotel’s physical structure, ensuring it remains in excellent condition. Key duties include carpentry, plumbing, minor electrical/mechanical repairs, pool/spa maintenance, and adherence to s...