contact center software (ICM, CVP, IP-IVR), third-party software and integrated peripherals systems. Call routing, configuration..., ICM scripting Assist in the development of voice and video network operations processes, procedures, and documentation...
contact center software (ICM, CVP, IP-IVR), third-party software and integrated peripherals systems. Call routing, configuration..., ICM scripting Assist in the development of voice and video network operations processes, procedures, and documentation...
activities. Primary Responsibilities/Accountabilities: Commission Payment Analysis (40%) Utilize ICM to process commission...
Expertise knowledge in UCCE, ICM, Cisco IPT with 10+ years of relevant experience Expertise in SIP protocol, SIP... and troubleshooting End to end coordination with TAC and 3P vendors Incident Management and Release Management experience Cisco ICM...
Intensive Case Management (ICM) team to address barriers to self-sufficiency for refugee and asylee clients, including clients... for providing comprehensive case management to ICM clients Resettlement program and building the capacity of the current casework...
, specifically MCA 2025 travel grants for U.S.-based mathematicians and ICM 2026 travel grants for international and U.S.-based... for the AMS program listings Provide support for contract- and grant-funded projects (e.g., MCA 2025 and ICM 2026 travel...