and provide technical and architectural guidance on complex initiatives and works closely with on-shore and off-shore resources..., Views, Workflows, Groups and Roles Create and configure tool integrations with ServiceNow (Netcool, Kafka, etc.) Assist...
teams to assist with increased activity in resolving indirect customer credit disputes while the team works... towards implementing automation assistance with escalated issues. Utilizing PEGA as a case management tool to resolve case issues in 30...
Responsible for implementing a Master Data Management tool Establishing policies, procedures and guidelines regarding all aspects... Communication skills Self-Motivated Capable of presenting to all levels of audiences Works well in a team environment Desired...