to improve the lives of nurses and patients, IntellaTriage has been providing after-hours nurse triage for hospice and home... health providers since 2008. Utilizing best-in-class technology, IntellaTriage provides round-the-clock direct access...
The Second-Shift Workforce Scheduler is responsible for managing intraday staffing and schedule performance during afternoon, evening, and weekend operating hours in a 24/7 contact center. This role helps ensure the right staffing is in pla...
The Workforce Manager is responsible for leading workforce planning and intraday execution for a 24x7 nursing and healthcare contact center. This role ensures the right number of appropriately skilled nurses are scheduled and available to m...
Under the direction of the Director of IT Operations, the successful candidate will be responsible for the administration, configuration, and optimization of the organization’s contact center telephony systems, endpoint management platform,...
Summary/Objective We are seeking a visionary and results-driven Director of Interoperability to lead our enterprise-wide interoperability strategy. This role will oversee the design, implementation, and optimization of scalable healthcare...