JD: Key Responsibilities Design, develop, and support Amazon Connect contact center solutions, including contact... Lambda, API Gateway, and Step Functions Develop intelligent virtual agents and agent assist solutions, including real-time...
strong technical skills, problem-solving abilities, and experience with both on-premises and cloud-based database solutions. Key... performance, tune queries, and optimize indexes. Implement and maintain high availability and disaster recovery solutions (e.g...
a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices...
across the enterprise. The administrator will work closely with IT Infrastructure, Networking, Security, and Operations teams..., or recording solutions Hands-on experience with Verint platforms (WFO, Playback, Impact 360;versions v15.x / v7.x preferred...
, implementing, and managing Azure Cosmos DB solutions to ensure performance, scalability, availability, and security. The ideal... candidate will have deep expertise in NoSQL database architectures, cloud-native design, and enterprise-scale data solutions...