ITCONServices is seeking a Financial Management Business Analyst to support IT budget planning, execution... to data calls, and maintaining accurate financial documentation. At ITCON, we offer competitive compensation, paid training...
ITCONServices is seeking a Project Manager to support program and project management activities across FPAC IT CPIC... and Financial Management support services. The Manager will ensure delivery of contract requirements, performance reporting, quality...
ITCONServices is seeking an IRB Governance Analyst to provide governance and secretariat support to Investment Review... maintenance, and stakeholder engagement to facilitate timely IRB decisions. At ITCON, we offer competitive compensation, paid...
most? Join ITCONServices, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed... customer expectations. We are seeking dedicated Call Center Operators to support emergency communication services for the...
supports life-critical communications? Join ITCONServices, a forward-thinking consulting firm delivering innovative technology... services Assist the supervisor with oversight of shift performance and quality standards Train and mentor junior operators...
Are you a seasoned call center leader who thrives under pressure and understands that every second counts? Join ITCON... Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer...
most? Join ITCONServices, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed... customer expectations. We are seeking dedicated Call Center Operators to support emergency communication services for the...
At ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits...
Core Responsibilities Bridge Business requirements and technical realities by designing and implementing a scalable NiCE CXone MPower cloud-based Contact Center (CCaaS - Contact Center as a Service ) environment. Lead end-to-end architectu...
The QA Manager is responsible for developing, implementing, and managing the Quality Assurance and Quality Improvement Program for the DOL National Contact Center (NCC). This role ensures that all customer interactions across multi-channel...