Service Desk Lead
methods of using industry recognized Service Desk ticket management software, such as Ivanti HEAT Desired: FLETC...
methods of using industry recognized Service Desk ticket management software, such as Ivanti HEAT Desired: FLETC...
, N-Able, ManageEngine, Freshdesk, Ivanti Heat, ConnectWise PSA, SysAid and Team Dynamix; Experience with imaging...
system (Currently BMC Remedy Service Desk Express, transitioning to Ivanti HEAT Service Desk Management) or have equivalent...). Desired: Experience in FLETC or another DHS agency Certified in BMC Service Desk Express Administrator Certified Ivanti...
, Ansible, Jenkins, Ivanti, Tanium, Puppet, or Chef. Familiarity with cloud concepts such as containerization (Docker...
multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so..., Singapore, and other major cities around the world. Ivanti's mission is to be a global technology leader enabling...
of Windows operating systems Experience with TopTech, Ivanti, Endpoint Management, and Endpoint Protection technologies...
multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so..., Singapore, and other major cities around the world. Ivanti's mission is to be a global technology leader enabling...
multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so..., Singapore, and other major cities around the world. Ivanti's mission is to be a global technology leader enabling...
(Broadcom, Ivanti, Jira, etc.). Mature understanding and experience with system APIs and interconnected systems Experience...
such as Nessus, Splunk, Ivanti, and locally procured software) Collaborate with engineering to ensure changes do not affect the...