VTC Analyst - Premier Services
support Fluency with Windows, macOS, iOS, Android, Active Directory, Cisco VOIP, JAMF, Citrix, VPN, and Microsoft 365 Deep...
support Fluency with Windows, macOS, iOS, Android, Active Directory, Cisco VOIP, JAMF, Citrix, VPN, and Microsoft 365 Deep...
. MDM device management platforms (Intune, Jamf, or similar). Microsoft Copilot and AI-enabled support tools...
troubleshooting, JAMF Pro, and network configuration. - Ability to diagnose and repair hardware/software issues for MacBook/iMac...
(Exchange Online, SharePoint, OneDrive, Teams). Implement and manage Microsoft Intune & Jamf Pro for endpoint management...
;familiarity with MDM platforms (JAMF or equivalent) and core networking concepts (DNS, DHCP, VPN, Wi-Fi). ITSM Fluency...
years of being responsible for managing macOS/iOS deployments Knowledge of MDM solutions like Airwatch, MobileIron, JAMF...
, deployment, and decommissioning Administer and troubleshoot macOS, Jamf Pro (MDM), Google Workspace, basic server/network... with Jamf Pro, IRU or other MDM system for Apple device management, deployment, and policy enforcement Demonstrate proficiency...
to add detections to Panther, Wiz, and Jamf. You will work with your security teammates and the Cloud team to provide feedback...
frameworks (e.g. ITIL) Hands-on experience administering Microsoft 365, Azure AD/Entra ID, and MDM solutions (e.g. Intune, Jamf...
support or related support experience. Experience with Apple OS and iOS support. (Apple School Manager, JAMF...