Position Overview The Customer Journeys Consultant leads complex B2C and B2B marketing technology implementations...
Do Architect Next-Gen Journey Strategy: Define and execute the multi-year vision for intelligent, omnichannel customer journeys...
programs and initiatives for BSWH, which may include customer strategy, customer journeys, customer brand campaigns, customer... and improve customer experience journeys and strengthen BSWH customer-centric capabilities. Translates and implements strategic...
journeys and assigned lifecycle initiatives. This role translates Lifecycle direction into journey requirements, experience... customer and business outcomes of assigned journeys. What You'll Do: Own journey design requirements, customer experience...
into actionable insights that improve end-to-end customer journeys. Job responsibilities Support initiatives identified by senior... to gather inputs, align on requirements, and synthesize findings into clear recommendations Map current-state customer journeys...
, and launching end-to-end B2C and B2B customer journeys in Adobe Journey Optimizer (AJO), including triggers, audiences, actions..., messages, and orchestration logic Building rules, conditional logic, and decisioning to orchestrate multi-step journeys...
journeys. Consideration and the active shopper. The alignment between off-platform communications and the active shopper...
of our Adobe Journey Optimizer (AJO) migration, including lifecycle journeys, the upcoming communication preferences while keeping...
of our Adobe Journey Optimizer (AJO) migration, including lifecycle journeys, the upcoming communication preferences while keeping...
customer journeys in Adobe Journey Optimizer (AJO) that support both new customer acquisition and existing customer...